Mobihub — FAQ

Question 1

How to get a unique IP for a proxy?

Accepted Answer

Unique IP for Proxy

The Unique IP feature allows you to automatically get a new IP address when changing connections, excluding repeats.

🔹 How does it work?
1. The device is switched to airplane mode.
2. After exiting, the system checks the received IP.
3. If the address matches the previous one, the attempt is repeated.
4. The maximum number of attempts can be configured.

📌 Feature Benefits
- Automation – IP changes without your participation.
- Uniqueness guarantee – minimizes the risk of repetition.
- Flexibility – configure the number of attempts.
- Convenience – fewer manual actions.

🔥 Result
The Unique IP feature guarantees a new address with each connection, increasing stability and security. 🚀

Question 2

What is an IP whitelist?

Accepted Answer

IP Whitelist

IP Whitelist restricts access to the proxy only to trusted addresses or subnets.

🔹 How does it work?
1. IPs or subnets are specified in proxy settings.
2. When connecting, the client is checked against the list.
3. If the IP is not found, access is denied.

📌 Allowed Formats
- Regular IP: 192.168.1.10.
- Subnet: 192.168.1.0/24.
- IPv4 and IPv6.

📌 Benefits
- Security – access only for trusted devices.
- Flexibility – support for subnets and different protocols.
- Access control – you decide who connects.

🔥 Result
IP whitelist protects your proxy from outsiders and gives full control over access. 🔒

Question 3

What is SmartRelay?

Accepted Answer

SmartRelay

SmartRelay optimizes proxy performance: increases speed and saves mobile traffic.

🔹 How does it work without SmartRelay?
- All traffic goes through mobile internet.
- Upload speed limitation.
- Double traffic consumption.
- Reduced overall performance.

🔹 How does it work with SmartRelay?
- Outgoing traffic goes through Wi-Fi.
- Mobile internet is used only for downloads.
- SIM traffic consumption is halved.
- Speed and stability increase.

📌 Benefits
✔️ Mobile internet savings.
✔️ Increased transfer speed.
✔️ Connection stability.
✔️ Wi-Fi privacy preservation.

🔥 Result
SmartRelay speeds up proxy work and reduces SIM traffic consumption. Enable this feature for maximum efficiency. ⚡

Question 4

How to connect a new device?

Accepted Answer

Connecting a New Device

You can add a device for proxy in a few steps.

📌 Instructions
1. Download the app for Android.
2. Install the APK file and allow installation from unknown sources.
3. Open the app and log in.
4. Press the "Start" button to connect the device.

🔹 Tips
- Ensure stable internet (Wi-Fi or mobile).
- Allow background processes for the app.
- Update the app to the latest version.

🔥 Result
Connecting a new device takes no more than 5 minutes. After authorization, it will automatically appear in your personal account. 📱

Question 5

What are the ways to change IP?

Accepted Answer

IP Change Methods

Several methods are available for changing IP addresses.

📌 Main Methods
1. Manual airplane mode switching – turn on/off the mode and get a new IP.
2. Remote control – use a digital assistant or button in the app.
3. MacroDroid – configure a macro for automatic IP change.

📌 Benefits
✔️ Convenient method selection.
✔️ Process automation.
✔️ SIM and eSIM support.

🔥 Result
Choose the appropriate method: fast – through assistant, flexible – through MacroDroid. All of them allow you to easily change IP on a remote device. 🔄

Question 6

How to configure MacroDroid to get URL for IP change?

Accepted Answer

MacroDroid and IP Change

MacroDroid allows you to automate IP changes using HTTP requests.

📌 Setup
1. Install MacroDroid from Google Play.
2. Create a macro with HTTP Request (GET) trigger.
3. Specify the URL to call IP change.
4. Add actions:
   - Enable airplane mode.
   - Delay 3–5 seconds.
   - Disable airplane mode.
5. Save the macro.

📌 Testing
- Run the macro manually.
- Make sure the phone switches airplane mode correctly.
- Check IP update.

🔥 Result
MacroDroid automates IP changes and allows you to trigger them via URL. Great solution for remote management. 🌐

Question 7

How to use autostart for proxy?

Accepted Answer

Proxy Autostart

Autostart allows you to automatically enable proxy when the device starts.

📌 Why is this useful?
✔️ Proxy is always active.
✔️ Time savings.
✔️ Stable operation.

📌 How to enable?
1. Go to proxy settings.
2. Find the "Autostart" parameter.
3. Enable the switch and save.

📌 Recommendations
- Allow autostart in the system.
- Disable power saving for the app.
- Check background activity settings.

🔥 Result
Autostart makes working with proxy easier: after reboot, the connection starts automatically. 🔁

Question 8

How to find the nearest server for proxy?

Accepted Answer

Nearest Server

The closer the server, the faster and more stable the proxy.

📌 Benefits
✔️ Minimum ping.
✔️ High speed.
✔️ Stable connection.

📌 How to choose?
1. Go to proxy settings.
2. Select "Nearest Server" option.
3. Save and test the connection.

🔥 Result
Using the nearest server speeds up website loading, reduces game delays, and improves connection stability. ⚡

Question 9

How to send logs from the app?

Accepted Answer

Sending Logs

Logs help quickly identify and fix proxy issues.

📌 Why is this needed?
✔️ Speeds up diagnostics.
✔️ Simplifies support work.
✔️ Takes just a few clicks.

📌 How to send?
1. Open the app.
2. Go to the "Logs" section.
3. Press "Send".
4. Wait for sending to complete.

📌 Where to view?
- In your personal account on the device page.
- In the app logs section.

🔥 Result
Sending logs helps support solve problems faster and improves proxy stability. 🛠️

Question 10

What is a proxy subscription?

Accepted Answer

Proxy Subscription

To use a proxy, you need to subscribe. After activating the subscription, you get access to stable and fast connections within the selected tariff plan.

🔹 Why is a subscription necessary?
✔️ Guaranteed stability – you get access to reliable servers with minimal delays.
✔️ Flexibility of choice – different tariffs allow you to choose the optimal solution for your tasks.
✔️ Ease of use – proxy connection happens automatically after subscription.

📌 How to subscribe?
1. Go to your personal account on the website.
2. Create a proxy, choosing a suitable tariff plan in the proxies section.
3. Subscribe and follow the payment instructions.
4. After successful payment the proxy becomes available.

📌 What does the subscription provide?
- Access to proxy – ability to create and use proxies within the subscription.
- Fast and secure connection – minimal delays and high data transfer speed.
- Flexible management – ability to change IP, choose servers and other parameters.

🔥 Result
Subscribing is a key step for working with proxy. After activation, you can easily connect to servers, manage connections, and change IP when needed. 🚀

Question 11

How to configure voice assistant?

Accepted Answer

How to Configure Voice Assistant for IP Change?

Voice assistant allows you to automatically switch airplane mode on your phone to change IP. This is one of the most convenient ways to remotely manage proxy without needing to root the device.

🔹 Why use voice assistant?
✔️ Simple setup – takes just a couple of minutes.
✔️ Automatic IP change – no need to manually enable and disable airplane mode.
✔️ Works without root – setup doesn't require intervention in system files.

📌 How to configure voice assistant?

1. Open the Mobihub app and go to notifications.
2. Select "Voice Assistant" option.
3. Press "Configure", follow the on-screen instructions.
4. Select Mobihub as the main voice assistant:
   - Go to phone Settings.
   - Open Apps → Default Apps.
   - Find "Voice Assistant" or "Digital Assistant".
   - Select Mobihub as the main assistant.
5. Test IP change – a blue Change IP button should appear in the app.

📌 What to do if IP change stops working?
On some Xiaomi and Huawei models, settings may reset after phone reboot. To restore Mobihub voice assistant:
1. Switch voice assistant to Google.
2. Then select Mobihub as the main assistant again.
3. Check if IP change works when pressing the corresponding button in the app.

🔥 Result
Configuring voice assistant is a convenient way to automatically change IP. After activating Mobihub as assistant, you can easily manage IP changes with one button press. 🚀

Question 12

How to download the mobile app?

Accepted Answer

How to Download Mobihub Mobile App?

The Mobihub app is necessary for creating and managing mobile proxies. By installing it on your device, you can easily configure proxy and manage connections.

🔹 Why install Mobihub?
✔️ Simple proxy setup – a few steps and your device is ready to work.
✔️ IP change in one click – convenient tools for automatic IP updates.
✔️ Remote management – control connection from your personal account.

📌 How to download and install the app?

1. Go to the official Mobihub website or app store:
   - 📥 Download for Android
   - 📥 Download APK file (if Play Market is unavailable)
2. If downloading APK file, enable installation from unknown sources:
   - Open Settings → Security.
   - Allow installation of apps from third-party sources.
3. Open the downloaded file and follow the on-screen instructions.
4. After installation, launch the app and log in.

📌 Important!
- Use only official sources to download the app to avoid viruses and fraudulent versions.
- Keep the app updated – new versions of Mobihub contain stability and functionality improvements.

🔥 Result
By downloading and installing Mobihub, you get a convenient tool for working with mobile proxies. Installation takes just a couple of minutes, and after that your device will be ready to use! 🚀

Question 13

How to use proxy?

Accepted Answer

How to Use Proxy in Mobihub?

After setting up and launching Mobihub, you can use proxy for secure internet connection, IP address change, and data protection.

🔹 Why use proxy?
✔️ Hiding real IP – allows anonymous work online.
✔️ Access to regional content – connection to servers in different countries.
✔️ Secure connection – additional protection from blocks and tracking.

📌 How to start using proxy?

1. Install and configure Mobihub app.
   - If the app is not installed yet, download it by link.
2. Create a proxy.
   - Go to your personal profile.
   - Select device and configure proxy (connect mobile network).
3. Copy connection data.
   - In your personal profile, the proxy IP address and port will be displayed.
   - Additionally, login and password may be required if authorization is enabled.
4. Configure proxy in the needed app or device.
   - On PC or mobile device, open network settings.
   - Enable proxy and enter the received data.
5. Check connection.
   - Visit an IP check website to verify the address has changed.

📌 Additional Features
- IP Change – in Mobihub you can easily switch IP using voice assistant or Macrodroid.
- Nearest Server Selection – for maximum speed, it's recommended to use a server closer to you.
- Whitelist IP Configuration – restrict access to proxy by allowing connections only from trusted IP addresses.

🔥 Result
Using proxy in Mobihub is a convenient and secure way to change IP and protect internet connection. After setup, you can easily manage connections and change IP in one click! 🚀

Question 14

How to sell proxy?

Accepted Answer

How to Sell Proxy in Mobihub?

Mobihub allows you not only to use mobile proxies, but also to earn from selling them. You can create your own proxy server and provide access to it to other users.

🔹 Why is this profitable?
✔️ Passive income – create a proxy once and earn from renting it.
✔️ Flexibility in management – you can configure access for multiple users.
✔️ Security – you have full control over your connections.

📌 How to sell proxy?

1. Configure proxy in Mobihub
   - Install and launch Mobihub app.
   - Go to your personal profile on the website.
   - Select device and configure proxy (connect mobile network).
   - Ensure connection is stable and IP changes correctly.

2. Get connection data
   - In the proxies section in the app, IP address, port and other parameters will be displayed.
   - If required, configure login and password for access.

3. List proxy for sale
   - Post an ad on specialized platforms (forums, proxy service marketplaces).
   - Specify characteristics: proxy type (mobile 4G/5G), country, speed, IP change frequency.
   - Set price and usage terms (e.g., traffic or time limits).

4. Transfer data to buyer
   - After payment, send the client IP, port and credentials.
   - If needed, configure IP whitelist to restrict access only to the buyer.

5. Service and support
   - Monitor connection stability.
   - In case of questions from clients, help with setup.
   - If needed, change IP or create new proxies.

📌 Selling Recommendations
- Use reliable payment systems – sell through verified services.
- Control device load – don't share one proxy with multiple clients if it's not designed for that.
- Monitor connection quality – buyers value stable connection and fast response.

🔥 Result
Selling proxy through Mobihub is a simple way to monetize your device. By configuring proxy and listing it for sale, you can get stable income from renting! 🚀

Question 15

Why doesn't the app work in background mode?

Accepted Answer

Why Doesn't Mobihub Work in Background Mode?

If apps on Tecno don't work in background mode after turning off the screen, it may be related to power saving settings or background activity restrictions set by the system. Below are steps that will help solve this problem.

🔹 Step 1: Check Power Saving Settings

- Go to Settings → Battery Saving and Power Consumption.
- Make sure power saving mode is not activated or configured to not limit background activity for Mobihub.
- If needed, manually allow the app to work in background mode.

📷 _Power saving settings example_
!Power saving screenshot

🔹 Step 2: Check App Background Activity

- Go to Settings → Apps (or Apps and Notifications).
- Find Mobihub and open its settings.
- Find options related to background activity, such as:
  - Background operation
  - App launch
  - Background operation restrictions

- Make sure Mobihub is allowed to work in background and no restrictions are set.

📷 _Background activity permission example_
!Background activity screenshot

🔹 Step 3: Remove Mobihub from "Sleeping" Apps

- Go to Settings → Device Maintenance → Battery → Background Restrictions → Sleeping Apps.
- Make sure Mobihub is not in this list.
- If it is — remove it from there or disable the option for it.

📷 _Sleeping apps list example_
!Sleeping apps screenshot

🔹 Step 4: Check "Do Not Disturb" Mode

- Make sure "Do Not Disturb" mode is not active or configured to not limit Mobihub work in background.

📷 _Do Not Disturb settings example_
!Do Not Disturb screenshot

✅ Result

If Mobihub doesn't work in background on Tecno devices, it's usually related to power consumption settings or background activity restrictions. After making the necessary changes, the app should work stably even with the screen off or in minimized state.

🔥 Tips

- Add Mobihub to the list of unrestricted apps, if such option is available.
- Avoid using third-party "cleaners" and "optimizers" — they often stop background processes.
- If nothing helps — update Mobihub to the latest version or contact support.

Часто задаваемые вопросы о мобильных прокси

Как получить уникальный IP для прокси?

Что такое белый список IP?

Что такое SmartRelay?

Как подключить новое устройство?

Какие есть способы изменения IP?

Как настроить MacroDroid для получения URL для смены IP?

Как использовать автозапуск для прокси?

Как найти ближайший сервер для прокси?

Как отправить логи из приложения?

Что такое подписка для прокси?

Как настроить голосового помощника?

Как скачать мобильное приложение?

Как пользоваться прокси?

Как продать прокси?

Почему приложение не работает в фоновом режиме?