Question 1

How to register on Mobihub?

Accepted Answer

How to register on Mobihub?

Registration on Mobihub takes place in several steps and requires verification via Telegram and email.

Step-by-step registration guide
Go to the Mobihub registration page.
Join our Telegram group.
Start the Telegram bot and send the /start command.
Wait for a response from the bot.
 
 Important: if you started the bot before joining the Telegram group, you must send the /start command again after joining the group.
Fill out the registration form:
- enter a valid email address;
- create a password;
- complete all required fields.
Click the "Verify" button.
After successful verification, click "Register".
An activation email will be sent to your inbox — follow the link to complete registration.

Important
- Please use a valid email address — without confirmation, the account will not be activated.
- If you don’t see the email, check your Spam folder.

What to do after registration?

After successful registration, you need to install the application and connect your device.

App installation and device connection
Install the app from Google Play or download the APK from the official website.
If installing the APK, allow installation from unknown sources in your device settings.
Launch the application and sign in.
After launch, the device will automatically appear in your Mobihub profile.
In your dashboard, create a proxy by selecting the connected device.

Done — the service is fully ready for use.

Video guides
You can watch a detailed video guide demonstrating all the steps:
- YouTube: Watch video
- RuTube: Watch video
- VK Video: Watch video

Question 2

How to get a unique IP for a proxy?

Accepted Answer

Unique IP for Proxy

The Unique IP feature automatically assigns a new IP address every time the connection is refreshed, helping you avoid reusing the same IP.

How it works
The device switches to airplane mode.
After reconnecting, the system checks the newly assigned IP.
If the IP matches the previous one, the process repeats.
The maximum number of attempts can be configured.

What you get
- Automatic IP rotation without manual actions.
- Reduced risk of receiving the same IP again.
- More stable and predictable proxy behavior.
- Ideal for automation and long-running tasks.

Summary
Every reconnection results in a fresh IP address, making proxy usage easier and more reliable.

Question 3

What is an IP whitelist?

Accepted Answer

IP Whitelist

The IP Whitelist limits access to the proxy to trusted IP addresses or network ranges only.

How it works
You specify allowed IP addresses or subnets in the proxy settings.
Each incoming connection is checked against the list.
If the IP is not on the list, the connection is rejected.

Supported formats
- Single IP address (e.g. 192.168.1.10)
- Subnet in CIDR format (e.g. 192.168.1.0/24)
- IPv4 and IPv6

What you get
- Improved security by allowing only trusted devices.
- Flexible access control with subnet support.
- Full control over who can connect to your proxy.

Summary
IP Whitelist helps protect your proxy from unauthorized access and gives you complete control over connections.

Question 4

What is SmartRelay?

Accepted Answer

SmartRelay

SmartRelay optimizes proxy performance by increasing connection speed and reducing mobile data usage.

Without SmartRelay
- All traffic goes through the mobile network.
- Outgoing traffic speed is limited.
- Mobile data is consumed faster.
- Overall performance is reduced.

With SmartRelay enabled
- Outgoing traffic is routed through Wi-Fi.
- The mobile network is used only for incoming data.
- SIM data consumption is significantly reduced.
- The connection becomes faster and more stable.

What you get
- Lower mobile data usage.
- Improved data transfer speed.
- More stable proxy operation.
- Preserved Wi-Fi privacy.

Summary
SmartRelay helps you use your proxy more efficiently by reducing SIM traffic usage and improving overall performance.

Question 5

How to connect a new device?

Accepted Answer

Connecting a New Device

You can add a new device to your proxy in just a few simple steps.

How to connect
Install the app from Google Play or download the APK from the official website.
If installing the APK, allow installation from unknown sources in your device settings.
Open the app and sign in to your account.
Tap the Start button to connect the device.

Helpful tips
- Make sure your internet connection is stable (Wi-Fi or mobile).
- Allow the app to run in the background.
- Keep the app updated to the latest version.

Summary
Connecting a new device takes only a few minutes. Once logged in, it will automatically appear in your personal account.

Question 6

What are the ways to change IP?

Accepted Answer

Ways to Change Your IP

There are several convenient methods to change your IP address.

Main options
Manual Airplane Mode toggle – turn airplane mode on and off to get a new IP.
Remote control – use the digital assistant or app button.
MacroDroid – set up a macro for automatic IP change.

Advantages
- Flexibility in choosing a method.
- Automation of the process.
- Support for SIM and eSIM.

Summary
Choose the method that suits you: quick via assistant, flexible via MacroDroid. All options make it easy to change IP on a remote device.

Question 7

How to configure MacroDroid to get URL for IP change?

Accepted Answer

MacroDroid and IP Change

MacroDroid allows you to automate IP changes using HTTP requests.

Setup
Install MacroDroid from Google Play.
Create a macro with the HTTP request (GET) trigger.
Enter the URL for the IP change call.
Add actions:
- Enable airplane mode.
- Wait 3–5 seconds.
- Disable airplane mode.
Save the macro.

Testing
- Run the macro manually.
- Make sure the phone correctly toggles airplane mode.
- Check that the IP has been updated.

Summary
MacroDroid automates IP changes and allows triggering them via URL. A perfect solution for remote management.

Question 8

How to use autostart for proxy?

Accepted Answer

Proxy Autostart

Autostart allows the proxy to automatically activate when the device starts.

Why it’s useful
 Proxy is always active.
 Saves time.
 Ensures stable operation.

How to enable
Open the proxy settings.
Find the "Autostart" option.
Turn on the toggle and save.

Recommendations
- Allow autostart in the system settings.
- Disable battery optimization for the app.
- Check background activity settings.

Summary
Autostart makes using the proxy easier: after reboot, the connection activates automatically.

Question 9

How to find the nearest server for proxy?

Accepted Answer

Nearest Server

The closer the server, the faster and more stable the proxy.

Advantages
 Minimal ping.
 High speed.
 Stable connection.

How to choose
Open proxy settings.
Select "Nearest Server".
Save and test the connection.

Summary
Using the nearest server speeds up website loading, reduces lag in games, and improves connection stability.

Question 10

How to send logs from the app?

Accepted Answer

Sending Logs

Logs help quickly identify and fix proxy issues.

Why it’s needed
 Speeds up diagnostics.
 Makes support work easier.
 Requires just a couple of clicks.

How to send
Open the app.
Go to the "Logs" section.
Tap "Send".
Wait for the upload to finish.

Where to view
- In your personal account on the device page.
- In the app's logs section.

Summary
Sending logs helps support solve issues faster and improves the proxy's stability.

Question 11

What is a proxy subscription?

Accepted Answer

Proxy Subscription

To use a proxy, you need to subscribe. After activation, you gain access to stable and fast connections according to your chosen plan.

Why subscribe?
 Guaranteed stability – access reliable servers with minimal delays.
 Flexible options – different plans suit different needs.
 Ease of use – proxy connects automatically after subscribing.

How to subscribe?
Go to your personal account on the website.
Create a proxy by choosing the appropriate plan.
Subscribe and follow the payment instructions.
After successful payment, the proxy becomes available.

What the subscription provides
- Access to proxies – create and use proxies under the subscription.
- Fast and secure connection – minimal delays and high transfer speeds.
- Management flexibility – switch IP, choose servers, and more.

Summary
Subscribing is a key step for using the proxy. After activation, you can easily connect to servers, manage connections, and change IPs whenever needed.

Question 12

How to configure voice assistant?

Accepted Answer

How to set up the voice assistant for IP change?

The voice assistant allows automatic airplane mode switching on your phone to change IP. It’s a convenient way to manage proxies remotely without root.

Why use the voice assistant?
 Quick setup – takes just a few minutes.
 Automatic IP change – no manual airplane mode toggling.
 No root needed – does not modify system files.

How to set up the voice assistant
Open the Mobihub app and go to notifications.
Select "Voice Assistant".
Tap "Setup" and follow the instructions.
Choose Mobihub as the default assistant:
- Settings → Apps → Default Apps → Voice Assistant.
Test the IP change – the Change IP button will appear in the app.

If IP change stops working
On some Xiaomi and Huawei models, settings may reset after reboot:
Switch the voice assistant to Google.
Then select Mobihub again.
Check the Change IP button in the app.

Summary
The voice assistant provides an easy way to change IP automatically with a single tap.

Question 13

How to download the mobile app?

Accepted Answer

How to download the Mobihub app?

Mobihub is needed to create and manage mobile proxies. After installing, you can easily configure proxies and manage connections.

Why install Mobihub?
 Easy proxy setup – just a few steps.
 One-click IP change – automatic update tools.
 Remote management – control connection from your account.

How to download and install
Go to the official Mobihub website or app store:
- Download for Android
- Download APK (if Play Store is unavailable)
If using APK, allow installation from unknown sources:
- Settings → Security → Allow app installation.
Open the file and follow instructions.
Launch the app and log in.

Important!
- Use only official sources.
- Keep the app updated for stability and new features.

Summary
After downloading Mobihub, you’ll have a convenient tool for mobile proxies. Installation takes just a few minutes, and your device will be ready to use.

Question 14

Package conflict error when installing from Play Market

Accepted Answer

Package conflict error when installing from Play Market

If you see a package conflict error when trying to update or install the Mobihub app via Play Market — do not try to update over the existing installation. It won’t work.

Why does this happen?

The error occurs when the installed version of the app was signed with a different key (for example, it was installed via APK), and Play Market is trying to install a version with a different signature. Android does not allow overwriting such an installation.

Solution: uninstall and reinstall
Uninstall the current version of Mobihub from your device.
- Settings → Apps → Mobihub → Uninstall
Open Play Market and find the MobiHub app.
Install the app fresh — tap "Install" (not "Update").
After installation, log into your account — all your data and proxies are saved in your profile.

Summary

Uninstalling and reinstalling solves the package conflict issue. Your data won’t be lost — it’s tied to your account, not your device.

Question 15

How to use proxy?

Accepted Answer

How to Use Proxy in Mobihub?

After setting up and launching Mobihub, you can use the proxy for secure internet access, IP switching, and data protection.

Why use a proxy?
 Hide your real IP – browse anonymously. 
 Access regional content – connect to servers in different countries. 
 Secure connection – extra protection from blocks and tracking.

How to start using the proxy
Install and set up the Mobihub app. 
- If not installed, download it here.
Create a proxy: 
- Go to your profile, select your device, and configure the proxy.
Copy connection details: 
- IP address, port, and login/password if required.
Configure the proxy in your device or app: 
- Enable proxy in network settings and enter the details.
Check the connection via an IP check website.

Additional features
- IP switching – easily switch via voice assistant or MacroDroid. 
- Choose the nearest server – for maximum speed. 
- Whitelist IP – restrict access to trusted addresses.

Summary
Using Mobihub proxy is a convenient and secure way to switch IPs and protect your connection. Manage connections and change IP with one click!

Question 16

How to sell proxy?

Accepted Answer

How to Sell Proxy in Mobihub?

Mobihub allows you to earn by selling mobile proxies. Create a proxy server and provide access to other users.

Why is it profitable?
 Passive income – create a proxy once and earn from renting it. 
 Management flexibility – set up access for multiple users. 
 Security – full control over your connections.

How to sell a proxy
Set up the proxy in Mobihub: 
- Install and launch the app, select your device, and configure the proxy.
Get connection details: 
- IP, port, login and password if authorization is enabled.
List the proxy for sale: 
- On forums or proxy marketplaces. 
- Specify proxy type (4G/5G), country, speed, and IP rotation frequency. 
- Set price and usage terms.
Provide the details to the buyer after payment: 
- Configure Whitelist IP to restrict access to the client.
Maintenance and support: 
- Monitor connection stability, help with setup, and change IP if needed.

Tips
- Use reliable payment systems. 
- Control device load. 
- Ensure good connection quality for buyers.

Summary
Selling proxies via Mobihub is an easy way to monetize your device and earn stable rental income!

Question 17

Why doesn’t HTTP proxy work when SOCKS5 does?

Accepted Answer

Why doesn’t HTTP proxy work?

If HTTP proxy doesn’t work but SOCKS5 works fine — this is a network restriction on your side, not a problem with our service.

How we diagnosed this
We ran thorough diagnostics: replaced our code with an open-source reference HTTP proxy implementation — the error reproduced exactly. SOCKS5 worked fine throughout. This completely rules out any issue on our side.

Technical reason

When establishing a connection, HTTP proxy sends readable text strings — CONNECT, HTTP/1.1, Proxy-Authorization. These are easily detected by Deep Packet Inspection (DPI) systems deployed by many ISPs, corporate firewalls, and VPN services. Once DPI recognises the characteristic signatures, the connection is dropped.

SOCKS5 works differently: its handshake is short and binary, with no readable strings — making it invisible to DPI, which is why it passes through environments where HTTP proxy gets blocked.

What to do?
- Use SOCKS5 — it works fully even in environments with aggressive DPI filtering. 
- If HTTP is required — try disabling your VPN or switch to a less aggressive VPN provider. 
- If the problem is on a corporate network — ask your network administrator to allow HTTP proxy traffic.

Question 18

Why doesn’t the app work in background mode?

Accepted Answer

Why Mobihub Doesn’t Work in Background

If Mobihub doesn’t run in the background on Tecno devices after the screen is off, it’s usually due to power saving or background activity restrictions set by the system. Here are steps to fix it.

Step 1: Check Power Saving Settings
- Settings → Battery & Power Management 
- Make sure power saving is off or configured to allow Mobihub to run in background 
- If needed, manually allow background activity for the app

Step 2: Check App Background Activity
- Settings → Apps → Mobihub 
- Options to check:
- Background activity 
- App launch 
- Background restrictions

Ensure Mobihub is allowed to run in background and no limits are set

Step 3: Remove Mobihub from “Sleeping” Apps
- Settings → Device Maintenance → Battery → Background restrictions → Sleeping apps 
- Make sure Mobihub is not listed 
- If it is — remove it or disable the restriction

Step 4: Check "Do Not Disturb" Mode
- Make sure Do Not Disturb does not restrict Mobihub’s background activity

Summary
Mobihub may not run in the background on Tecno devices due to power saving or background restrictions. After adjusting settings, the app should work stably even when the screen is off or minimized.

Tips
- Add Mobihub to unrestricted apps if possible 
- Avoid third-party “cleaners” and “optimizers” — they often stop background processes 
- If it still doesn’t work — update Mobihub or contact support

Question 19

How to add the app to the iPhone home screen?

Accepted Answer

How to Add Mobihub to iPhone Home Screen

You can create a Mobihub shortcut on your iPhone home screen — it opens the website like a standalone app.

Benefits
 Quick access — opens like a real app 
 Convenience — icon on the Home screen 
 Works without App Store — no official app yet

How to add a shortcut
Update iOS to version 16.4+ 
Open the Mobihub website in your browser 
Tap the Share button (square with arrow) 
Select Add to Home Screen 
Tap Add

Important
- This is not an app, it’s a web shortcut

Summary
Adding a shortcut gives you fast and convenient access to Mobihub, just like a real app!

Question 20

What are the system requirements for the phone?

Accepted Answer

System Requirements
- Minimum Android version: 9 
- Root: not required 
- RAM: 2 GB+ 
- Processor: ARM Cortex-A55 or better

Recommended Phones

Best options
- TECNO Spark 30 5G — very stable, excellent for Mobihub 
- Realme Note 50 — works perfectly, best budget option 
- Xiaomi Redmi Note 10S — stable connection and background performance

Not recommended
- Samsung S24 FE — unstable 
- Oppo A3s — background issues and digital assistant problems

Summary
For stable Mobihub performance, use modern phones with Android 13+ and proper power settings.

Question 21

How can I get a personal discount?

Accepted Answer

How to Get a Personal Discount?

You can get a personal discount on the Professional plan if multiple devices are connected in your account. The discount depends on the number of devices.

Discount Amount
- 5–9 devices — 5% discount 
- 10–19 devices — 10% discount 
- 20–99 devices — 20% discount 
- 100–199 devices — 30% discount 
- 200+ devices — 35% discount

How to get a promo code
- Contact support: support@mobihub.biz 
- Provide your account email and the number of connected devices

After verification, you will receive a personal promo code.

Result
You can apply the promo code when paying for the Professional plan and reduce the cost depending on the number of devices.

Question 22

How to set up a proxy on Xiaomi devices?

Accepted Answer

How to Set Up Proxy on Xiaomi Devices

On some Xiaomi devices, changing IP via Mobihub may not work correctly due to background activity restrictions. To ensure stable proxy operation, follow these steps.

Step 1: Enable Mobihub Auto-Start
- Settings → Apps → Permissions → Auto-start in background 
- Enable it for Mobihub so the app can run after reboot

Step 2: Check Other Permissions
- Settings → Apps → All Apps → Mobihub → Other Permissions 
- Enable all checkboxes to allow full background activity and correct IP switching

Step 3: Additional Useful Settings
- See screenshots for quick access to background and auto-start settings:
 Summary
After enabling auto-start and all permissions, Mobihub will work properly on Xiaomi devices, providing stable IP switching and background proxy functionality.

Question 23

How to request account deletion?

Accepted Answer

How to delete your Mobihub account?

If you want to permanently delete your Mobihub account, you need to contact our support team.

Step-by-step guide
Open your email client.
Send a message to support@mobihub.biz.
In the subject line, write: Account deletion request.
In the body of the email, include:
- your Mobihub username or registered email;
- the reason for deletion (optional).
Send the email and wait for confirmation from support.

Important: account deletion is irreversible. After confirmation, all data, including proxies and device settings, will be permanently removed.

Recommendations
- Make sure you are using the email associated with your account.
- Support typically responds within 24–48 hours.

Question 24

Why does IP change not work even though the voice assistant is enabled?

Accepted Answer

Why is IP change via voice assistant not working?

Sometimes IP change may fail even if Mobihub is selected as the default voice assistant in your phone settings.

What is the reason?
On some devices (especially INOI, as well as certain Xiaomi and Huawei models), a system issue may occur: the phone shows that the assistant is selected, but the system actually "loses" it internally

As a result, Mobihub cannot control airplane mode and IP change does not work.

How to recognize this issue?
- The Change IP button does not work
- The app shows a warning that the assistant is not set
- At the same time, phone settings look correct

How to fix it?
This is a known firmware issue and can be fixed easily:
Open phone settings
Go to the voice assistant section
Select another assistant (e.g., Google)
Then switch back to Mobihub
Return to the app and press Change IP again

Why does this work?
Switching the assistant forces the system to re-register it and fix the internal inconsistency.

Summary
If IP change does not work despite correct settings, simply switch the assistant and select Mobihub again. This fully resolves the issue.

Question 25

How to check that a proxy is working?

Accepted Answer

How to verify your proxy is working?

After connecting, confirm that your traffic is actually going through the proxy.

Option 1: Built-in Mobihub check

Open the Check IP page in your personal account — it instantly shows your current IP, connection type (mobile / residential), and geolocation.

Option 2: Check via curl

A quick terminal check — the command returns the IP address the request is coming from:

SOCKS5:
 
HTTP:

Signs of a successful connection

The IP address differs from your real one
 Connection type is mobile or residential
 Geolocation matches the proxy's country/city

If the IP hasn't changed
Check that the proxy is connected — the app status should be green
Make sure the correct host and port are set in your browser or app
Verify your login and password are correct

Summary

The quickest way is the Check IP page right inside your Mobihub account.

Question 26

How to use a proxy with different protocols?

Accepted Answer

How to use a proxy with different protocols?

Mobihub supports two protocols: SOCKS5 and HTTP/HTTPS.

SOCKS5

A universal protocol — works with any traffic type (HTTP, HTTPS, UDP).

curl:
 
Python:

HTTP/HTTPS

Suitable for browser and web traffic.

curl:
 
Python:

Which protocol to choose?

SOCKS5 — universal choice, works everywhere including UDP
 HTTP — use if the app doesn't support SOCKS5

Where to find credentials?

Host, port, login and password are available on your proxy page in the personal account.

Question 27

Why did connections disappear from the proxy table?

Accepted Answer

Why did connections disappear from the proxy table?

If connections have vanished from your proxy table, the most likely reason is that the proxy had no active subscription for an extended period.

What's the cause?
Every connection runs under a paid subscription for a specific proxy. If the subscription becomes inactive (the balance isn't topped up and payment doesn't go through), the connection is first suspended and then automatically removed.

When are connections removed?
According to the service Terms of Use:
- If payment is not received after the trial period ends, the created connection may be suspended or deleted within 10 days.
- If the balance is not topped up within 10 days, the unpaid connection is removed.

How to avoid this?
 Top up your balance in the personal account on time.
 Watch for notifications about the paid period nearing its end.

Can deleted connections be restored?
Deleted connections cannot be restored — you'll need to create them again and set up a subscription. That's why it's important to avoid prolonged subscription inactivity.

Summary
Connections are removed automatically after 10 days of an unpaid subscription. To keep them, maintain a positive balance.

Frequently Asked Questions About Mobile Proxies | FAQ

Frequently Asked Questions About Mobile Proxies | FAQ